About Indoff

At Indoff, we’ve been shaping business needs since 1971.

Indoff is headquartered in St. Louis, Missouri. We have developed solutions for our customers for the past 50 years. Today our divisions are capable of fulfilling almost any need a business may have. Our customers work in every industry imaginable – distribution, healthcare, education, legal, engineering, manufacturing, and more.

Our business model is unique.

Indoff is not a traditional business where we warehouse large quantities of product. We maintain relationships with hundreds of manufacturers, wholesalers, and service providers so that we can find the right product for any situation. We will not try and sell you a product simply because it is what “happens to be in stock.” Our Partners work to make sure that what you need is based on your requirements and not ours.

1.

Your business requires the right services and the right products at the right time.

2.

Your Indoff partner has the right expertise and relationships for your industry.

3.

Your Indoff partner develops a solution that’s right for you and your business.

Take A Look At What's Happening Inside Indoff

Every quarter, Indoff releases a corporate newsletter to keep all of our customers, vendors, and Partners up to speed on our latest efforts and initiatives. Please take a look at our newest edition to find out what the future holds for our organization!

Our Sales Partners solve problems and shape solutions.

We combine the financial strength of a $175 million-plus distributor with the talents, expertise, and local service of hundreds of sales professionals. Our Sales Partners are indeed our Partners – they are empowered to manage their relationships and make local decisions regarding pricing and product selection. Their experience and talents are backed by our administrative and technological expertise that drives customer satisfaction.

Meet our senior management team.

John Ross

Chairman

Jim Malkus

CEO & President

Jeff Ross

Executive Vice President Sales & Marketing

Robin Migdal

Vice President Human Resources

Julie Frank

Executive Vice President and CFO
Pam Hake

Pam Hake

Vice President, Operations
Shawn Faulkingham

Shawn Faulkingham

CIO
Colin Faulkingham

Colin Faulkingham

CTO
Angela Suntrup

Angela Suntrup

Vice President, Recruiting
Craig Pennington

Craig Pennington

Vice President, Marketing

John Ross

John’s background includes the start up and acquisition of several successful business ventures, and he provides strategic planning and overall corporate governance.

Phone: (314) 997-1122 ext. 1201
john.ross@indoff.com

Jim Malkus

Jim joined Indoff in 1988 after spending 5 years at Ernst & Young, where he specialized in audit and accounting for privately held businesses. Jim is responsible for the day-to-day management of Indoff.

Phone: (314) 997-1122 ext. 203
jim.malkus@indoff.com

Jeff Ross

Jeff joined Indoff in 2017 to head up our growing appliance division. Jeff brings 30 years of sales and marketing experience from a myriad of start-up and mature businesses.

Phone: (314) 997-1122 ext. 1402
jeff.ross@indoff.com

Robin Migdal

Robin has been with Indoff since 1988. She is responsible for administration and maintenance of benefits and payroll systems, as well as adherence to government regulations.

Phone: (314) 997-1122 ext. 202
robin.migdal@indoff.com

Julie Frank

Julie joined Indoff in 1996 after spending five years with Arthur Anderson. She is responsible for the management of Indoff’s accounting, treasury and financial functions.

Phone: (314) 997-1122 ext. 235
julie.frank@indoff.com

Pam Hake

Pam has been with Indoff since 2000. As VP of Operations, she oversees customer service and sales relationships.

Phone: (314) 997-1122 ext. 273
pam.hake@indoff.com

Shawn Faulkingham

Shawn joined Indoff in 1999. He manages Indoff’s IT networks and systems including future functionality.

Phone: (314) 997-1122 ext. 266
shawn.faulkingham@indoff.com

Colin Faulkingham

Colin joined Indoff in 1999. He directs our software development including upgrades in field sales productivity.

Phone: (314) 997-1122 ext. 267
colin.faulkingham@indoff.com

Angela Suntrup

Angela has been with Indoff since 2000. She is responsible for the overall performance and strategy of our Sales Partner recruiting efforts.

Phone: (877) 223-7903
angela.suntrup@indoff.com

Craig Pennington

Craig joined Indoff in 2018, initially working with the Appliance Group and moving into his current role in January of 2018. He brings over 30 years of experience in corporate marketing and agency advertising and is responsible for integrated campaign strategy, creative, and implementation of marketing tactics.

Phone: (314) 997-1122 ext. 1125
craig.pennington@indoff.com

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John Ross

John’s background includes the start up and acquisition of several successful business ventures, and he provides strategic planning and overall corporate governance.

Phone: (314) 997-1122 ext. 1201
john.ross@indoff.com