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About Indoff

About Indoff

At Indoff, we’ve been shaping business needs since 1971.

Indoff is headquartered in St. Louis, Missouri and is a wholly-owned subsidiary of Global Industrial Company. We have developed solutions for our customers for the past 50 years. Today our divisions are capable of fulfilling almost any need a business may have. Our customers work in every B2B and B2C industry imaginable – distribution, healthcare, finance, education, legal, engineering, manufacturing, hospitality, government, and many more.

Learn More about Each of Our Divisions

Our business model is unique.

Indoff is not a traditional business where we warehouse large quantities of product. We maintain relationships with hundreds of manufacturers, wholesalers, and service providers so that we can find the right product for any situation. We will not try and sell you a product simply because it is what “happens to be in stock.” Our Partners work to make sure that what you need is based on your requirements and not ours.

How Does Indoff Work?

Man with Tablet

You’re Tasked With A New Project at Work

You realize your business is in need of office furniture, warehouse solutions, office supplies, promotional gear, or other offerings that Indoff provides.

Talk with Your Indoff Partner

Talk With Your Indoff Partner for FREE

You contact your local Indoff Partner to discuss your business needs. Your Indoff partner has the right expertise and relationships for your industry.

We Develop A Solution for You

We Develop A Solution for You

Your Indoff partner develops a solution that’s right for you and your business. They’ll work with you on picking the right solutions as well as financing and installation.

Sales Partner Representative

Our Sales Partners solve problems and shape solutions.

Our Partners are empowered to manage their relationships and make local decisions regarding pricing and product selection. Their experience and talents are backed by our administrative and technological expertise that drives customer satisfaction.

As part of the Global Industrial family, we combine the financial strength of a $1.3 billion distributor with the talents, expertise, and local service of hundreds of sales professionals. 

Indoff's Q4 2023 Charity Recipient

Every fiscal quarter, Indoff’s employees designate a charity to support through various office activities. For Q4 2023, we are supporting The Alzheimer’s Association.

The Alzheimer’s Association leads the way to end Alzheimer’s and all other dementia — by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. But they can’t end Alzheimer’s without our help.

To find out more about The Alzheimer’s Association, visit their website.

Meet our senior management team.

Jim Malkus | CEO

Jim Malkus

Jeff Ross | President

Jeff Ross

Robin Migdal | Human Resources

Robin Migdal

Vice President Human Resources
Julie Frank | CFO

Julie Frank

Executive Vice President and CFO
Pam Hake | VP Credit

Pam Hake

Vice President of Credit
Shawn Faulkingham | CIO

Shawn Faulkingham

Colin Faulkingham | CTO

Colin Faulkingham

Angela Suntrup | VP Recruiting

Angela Suntrup

Vice President, Recruiting
Michael Dormagen | Marketing

Michael Dormagen

Marketing Director

Jim Malkus

Jim joined Indoff in 1988 after spending 5 years at Ernst & Young, where he specialized in audit and accounting for privately-held businesses. Jim is responsible for the day-to-day management of Indoff.

Phone: (314) 997-1122 ext. 1203

Jeff Ross

Jeff joined Indoff in 2017 to head up our growing appliance division. Jeff brings 30 years of sales and marketing experience from a myriad of start-ups and mature businesses.


Phone: (314) 997-1122 ext. 1402

Robin Migdal

Robin has been with Indoff since 1988. She is responsible for administration and maintenance of benefits and payroll systems, as well as adherence to government regulations.

Phone: (314) 997-1122 ext. 1202

Julie Frank

Julie joined Indoff in 1996 after spending five years with Arthur Anderson. She is responsible for the management of Indoff’s accounting, treasury and financial functions.

Phone: (314) 997-1122 ext. 1235

Pam Hake

Pam has been with Indoff since 2000 guiding Partners within all of the divisions through the Operational side of the business. Her role encompasses Large Order Discussions, Guidance on Unconventional Opportunities, and General Contract Business with Contract Review. Pam works with Partners to problem solve issues and works with Partners on project review and follow up. 


Phone: (314) 997-1122 ext. 1291

Shawn Faulkingham

Shawn joined Indoff in 1999. He manages Indoff’s IT networks and systems including future functionality.

Phone: (314) 997-1122 ext. 1266

Colin Faulkingham

Colin joined Indoff in 1999. He directs our software development including upgrades in field sales productivity.

Phone: (314) 997-1122 ext. 1267

Angela Suntrup

Angela has been with Indoff since 2000. She is responsible for the overall performance and strategy of our Sales Partner recruiting efforts.

Phone: (877) 223-7903

Michael Dormagen

Michael joined Indoff in 2019. He brings several years of experience in corporate marketing and agency advertising and is responsible for integrated campaign strategy, creative, and implementation of marketing tactics.

Phone: (314) 997-1122 ext. 1243

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One simple call and we can get you in touch with your local Indoff Partner to discuss your next project! Best of all it’s for FREE!

Feeling shy? No problem. Fill out the form below and we’ll still get you in touch with an Indoff Partner in your area.

John Ross

John’s background includes the start up and acquisition of several successful business ventures, and he provides strategic planning and overall corporate governance.

Phone: (314) 997-1122 ext. 1201